If we haven’t done our job, per your instructions and our mutual agreement, we’ll reproduce the product, as quickly as possible and ship it at our expense or issue a refund when the item is returned.
We recommend using a carrier that provides a tracking number for your security. Once your return has been received, please allow 2-3 days for a refund, if it was paid for with a credit card. Please allow 2-3 weeks, if paid for by check.
Send returns to:
Fossil Lamp Returns
5390 SW 78th Street
Miami, FL 33143